Custom Boxes Experts realises that privacy is very important to online shoppers. Protection of personal information is among our concerns and we ensure that.

Information We Collect

We may collect information from you through your use of our website, including when you complete orders, enter data into forms, when subscribing to our newsletters and when accessing our website. We may collect personal details such as your name, address, e-mail address, telephone number, delivery address for your goods and other details related to your order.

We will also gather technical information about you and your use of our website.

How We Use Your Information

We collect information to provide you with useful relevant services. This gives us an understanding of your needs and preferences, and to offer more appropriate packaging options.

We generally use your address to ship your orders, and your contact details to provide you with information about your orders, or respond to your queries. Your browsing history and device/browser type allow us to optimise our website so that it is compatible with different devices.

We may also monitor your use of the website and your feedback to improve our goods, services, content and the experience of using the website. Product reviews and feedback are used to improve our products.

And when it comes to transactions, your payment details are used only for secure transactions and are stored in secure systems.

Marketing and Communication

We may use your email address or postal address (with your consent) to notify you of information, product promotions, discounts or newsletters. This is so we can notify you of our latest services and offers.

If you prefer, you can choose to stop receiving them.

Data Protection and Security

We have some measures in place to secure your personal information. We have measures that ensure your information is kept safe from any unauthorised access, use, or disclosure.

We do have security measures that we always strive to keep updated. Nonetheless, we cannot guarantee the safety of your data.

Policy Updates

Custom Boxes Experts reserve the right to update or change this Privacy Policy from time to time. We will update this page to inform you of changes, so you know how we're using your information.

We suggest customers periodically review this policy.